It's pretty simple really...
We don't stop until you love it.
We put our heart, soul, and sweat into everything we make. So if you aren't head over heels when you get it, let us know and we'll make it right. Working with natural materials means every piece is different. So if you didn't get the one that was perfect for you, tell us what you like and we'll track it down.
It should outlive us.
These are not throw-away products. They are designed to last a lifetime, and be repairable if necessary. Even after a few years of great use, we'll be happy to fix or replace anything we make. No receipt needed. When we put our logo on something we're signing our work, and making a promise. That promise doesn't require paperwork.